Support centre

• Create your account from the sign-in page using an email code — no password to remember.
• New accounts start on a free tier with a starting usage credit, so you can try the workspace before paying.
• Open the workspace and describe your first goal.

• Plans differ in agents, active sessions and monthly engine conversations. Current limits are listed on the pricing page.
• You can see your current plan and this month's remaining usage on the account page.
• When your allowance runs out, the workspace asks you to upgrade before continuing.

• Prices are shown in EUR and exclude VAT. Applicable VAT is calculated at checkout based on your billing location.
• Subscriptions renew automatically — monthly, or every three months on the quarterly cycle.
• You can cancel at any time; the current paid period stays available until it ends.
• Refund rules are in the refund policy.

Alggoo is cloud software delivered over the web — there is nothing to install and nothing is shipped. Your workspace is available immediately after you sign in, and paid features activate once payment is confirmed.

• Sign-in uses a short-lived email code; trusted devices can be revoked from your account.
• Workspace content is private by default and is not used to train models or to show advertising.
• Data handling is described in the privacy policy.

Email support@alggoo.com — include your account email and, if it concerns a specific task, the conversation link. You can also see all contact routes on the contact page.